Terms of use of the MMC online store - Michail Mandalakas SA
which is active in the curtain trade in Athens.


Welcome to our online store www.mmc.gr where the products of the societe anonyme under the name M. MANDALAKAS A.E. are available for sale. with headquarters in Kryoneri, Attica (tel. 210 8161514), but also products from other Greek and foreign companies that were selected based on the value for money.

The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website, as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read and accept before navigating www.mmc.gr and making your purchases. Your navigation on www.mmc.gr, as well as the realization of any transaction or communication with our company means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation about part or all of these terms, you can send your relevant e-mail to shop@mmc.gr before you navigate or make the transaction, otherwise the acceptance of all terms by you are defined as unreserved.

Our company reserves the right to modify, renew or upgrade at any time and without prior notice of the visitor, user, member, consumer, of www.mmc.gr (in whole or in part): a) part or all of these terms of use, b part or all of the content of www.mmc.gr and c) part or all of the external appearance (interface), structure or composition (configuration) of www.mmc.gr, as well as its technical specifications. Also, the company reserves the right at any time, unjustifiably and without prior notice of the visitor, user, member, consumer, of www.mmc.gr to cancel, suspend or terminate the operation of www.mmc.gr. The visitor, user, member, consumer of www.mmc.gr recognizes and unreservedly accepts all the above with only the navigation and / or use of the services of www.mmc.gr.

The online store www.mmc.gr promotes, promotes and resells the products of the suppliers with which it cooperates. The company reserves the right to freely choose the products it promotes on www.mmc.gr and to modify, renew and / or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it can freely choose and carry out, as well as modify, renew and / or withdraw at any time and without prior notice and / or compliance with a deadline.

M.MANDALAKAS SA exhibits its own products and products it has selected from other Greek production companies, but also abroad for which orders and receipts are made throughout the year, therefore, although we take every possible measure for the availability of our products as it appears on www.mmc.gr, there is also the possibility that a product displayed on our site is not finally available or will not be available within the delivery time mentioned in www.mmc.gr, for reasons that do not fall under its own our sphere of influence. For this reason and in order to fully inform you and protect you as much as possible from unforeseen events, the orders are completed as follows:


You can navigate in our online store, freely choose, through www.mmc.gr, the products of your choice to define your individual parameters and place them in your shopping cart. Then, following the “steps” that are indicated to you each time, you should proceed to send your request for an order to our company. All information sent to our company falls under the strict policy of protection of your personal data that our company adheres to and is collected and processed with complete security and diligence and only with your explicit consent provided by sending the above form. In any case, every time you send a request to order to our company you must first have accepted these terms of use, which govern the transactions between us in their entirety as referred to in Article 1 above. You are also responsible for the correctness and legality of your above information, which our Company knows only upon your statement.

Upon sending the request for your order, an automated message appears containing the details of the order request that our company will receive, which is also sent to the e-mail address you have stated to us. All your requests are received by us subject to the availability check of the products included in your order request (which check is performed after the start of the processing stage following your request). At the stage of receiving your request and the automatic viewing of the content of your order request, the processing of your request by our company has not started yet.


If your order request is sent from 9.00 to 14.00 on a working day and time (ie Monday to Friday), then you will receive an immediate message to the e-mail address that you have told us that your request is being processed by the company us. Otherwise, you will receive this message within the next business day. During the processing of your request, the availability of all the products included in the order request is checked.

i) In case there is availability of all the products included in your request within the delivery time mentioned in our online store, then you will be sent a message to the e-mail address you have stated, which will confirm your order and include all its elements. The shipment of the products will then be made according to the delivery schedule of our partner courier company.

ii) In case there is not available any of the items you placed in the order and / or that a product will be available after the delivery time listed in our online store, then our company will contact you or by message to the e-mail address you have stated to us, either by direct telephone contact with you through its representative (or in all the above ways), in order to consult with you for any modification, correction or cancellation of your order. If it is not possible to contact you within 10 days of sending your order request, your request will be automatically canceled and you will have to send us a new request again. In any case, any new order of yours (modified or not) will be sent to you again with a new e-mail and / or to the mobile phone that you have stated to us, and this message will be the confirmation of your order, based on which and you will execute your order. The shipment of the products will then be made according to the delivery schedule of our partner courier company.

c) Our company can contact you via email which you have stated during registration

In order to provide you with the best and most complete service, our company has a choice of payment method for the products you are interested in buying, which, as analyzed and then, is related, among other things, to the processing time of your order request and / or the time of sending the product to you. Once you have decided which payment process suits you, select the corresponding payment method at the appropriate point on your order request form and enter your required details if needed. The collection and processing of the payment details that you send us fall under the strict policy of protection of your personal data that our company adheres to and are collected and processed with complete security and diligence and only with your consent provided by sending the order request. your. Especially for credit card payments, all the necessary security measures are taken in cooperation with the collaborating financial institutions, which ensure the maximum possible protection in your electronic transactions and secure your payments.

The payment methods are specifically the following:

a) COD

If you have chosen cash on delivery as the method of payment, then you must pay the corresponding price (and any agreed shipping costs, for example) upon receipt of the product from the carrier of our choice.


If you have chosen to deposit in a bank account as a payment method, then you will have to discount your order (and any agreed shipping costs, for example) in order to begin the process of processing your order request and committing the products included. to it from us, in one of our company accounts that appear in the order form and in the e-mail that you will receive as soon as your order is processed, stating your order code as a reason.

Then, you should send us a copy of this deposit either by fax, at 2108161125, or by e-mail at shop@mmc.gr. After receiving a valid copy of the deposit of the total amount, the process of processing and order confirmation is followed and the relevant emails are sent to the email address you have stated to us. In case of non-receipt of a copy within seven (7) calendar days or non-receipt of a valid deposit of the entire amount, your order will be canceled free of charge and the contract of sale will be considered as never drawn up. A cancellation message will be sent to you at the email address you provided to us.

The banks cooperating with our company are the following:

1.EUROBANK: 0026.0028.81.0200331824

IBAN GR8902600280000810200331824

2.ALPHA BANK: 117002002010730

IBAN GR05 0140 1170 1170 0200 2010 730

3. NATIONAL: 66247050173

IBAN GR9101106620000066247050173

4.PIRAEUS: 6850-138209-283

IBAN GR44 0171 8500 0068 5013 8209 283


Once your order has been completed and you have chosen a credit card payment method, our website refers you to the secure form for filling in the card details of any bank of exceptional AMERICAN EXPRESS and DINERS cards with which we do not cooperate.

The payment settlement process is done through the secure environment of www.mmc.gr.

i) Before confirming your order, your credit card will be pre-approved with a commitment of the total amount (price and any agreed costs, eg transfer), in order to make the corresponding commitment of the product (s) that will be we send you. For some credit cards that are not technically possible to pre-authorize at this stage, the final amount will be charged. In the event that at the stage of confirmation of your order there is a problem with your pre-approval, then the Company will contact you in the ways mentioned in article 3c above, in order to consult with you on this issue. If any of the provided ways to contact you is not possible for any reason within 10 days from the sending of your order request, your request will be automatically canceled and you will have to send a request to us again. In this case you will be sent a relevant cancellation message of your order request to the email address you have stated to us. In case of successful pre-approval, the final charge of your card is made upon completion of the order by us.
ii) In the event that at any point, even after any shipment of the product you have ordered to you, even though the above pre-approval has been obtained, any

Volume Charge

According to the IATA regulations, the charge for each shipment depends on its volume and its weight. When the value of the dimensional weight (length x width x height (cm) / 5000) of the shipment is greater than its actual weight, the charge of the shipment depends on the dimensional weight.

Shipping bulky-heavy products

The transportation – shipping of bulky or heavy products, such as curtain rods with large length, systems, etc. are undertaken by transportation companies (transportation agencies). Shipping cost charges the customer and the fee is paid directly to the transportation agency.

Shipping within Attica.

For shipment with delivery the next working day, the charge is set at 2.80 € up to 3 kg weight.

Delivery at the same day, is charged according to the official price list of ACS Courier.

Shipping to the rest of Greece.

For shipment to land and island destinations of the ACS Courier network, the charge is € 3.00 up to 3 kg weight. Each additional kg is charged 1.00 €.

International Destinations

All international shipments are forwarded via a network of partners, which are chosen according to destination and specialties of each shipment, in order to satisfy our customers’ needs.

The policy of our company MMC – Michael Mandalakas S.A., always makes us willing to discuss the needs of your space and to “build” on these ideal combinations of fabrics and colors, but also to choose together the appropriate seams, to invest your windows and furniture.

Our shop also provides the possibility of sewing the fabrics that you will choose in a wide variety of designs. At any time, our experienced staff can listen to your needs and suggest ideal solutions. We are always willing to help you make the best choice for your space, but even then, we are always by your side to satisfy any need that may arise. We also give you the opportunity to come to your place for pre-measurement and sampling, but also for the installation of curtain rods and curtains, if you wish.

For a more complete result, we can make couvre-lit(bed covers), quilts, tablecloths, pillows and other items, in desired dimensions, from the same fabrics you have chosen for your curtains.

a) In order for the return of products to be valid in principle they must fall under the provisions of paragraphs 6.2 and 6.3 (see below). The above procedure should be performed and the relevant electronic order should be received by our company within the same day of receipt of the order for each case of return of products.

b) A necessary condition for the return of the product to be accepted is the customer to note on the package the return number that will appear as soon as he completes his request on the website.

c) In any case where return, replacement and / or repair of a product is provided for in accordance with the provisions of Article 7 below, the product must necessarily be accompanied by the original proof of purchase. For all the above cases, the products to be replaced-repaired must be in the condition received by the customer, complete and without damage and their packaging must be the one that normally accompanies the product (to match the company codes) and be in excellent condition, along with all the documents that accompanied the product (eg Delivery Note, Retail Receipt, etc.).

d) Upon receipt of the returned product you will inform the “My Account” field, while for each subsequent process (such as sending a new product, replacement, etc.) you will be informed both from the “My Account” field and in accordance with the procedure laid down in Article 3 above.

e) Especially for the return of products whose order was made by phone, the return of the products regardless of the reason will be made after consultation with the competent department at 210 8161514 always within the deadline and under the conditions set during the working days and hours, ie Monday to Friday 09: 00–17: 00.


Due to the special personalization of our deliverable products, the possibility of withdrawal does not exist.


a) Our company takes every possible measure so that all products (regardless of type) are specially and carefully packaged, in order to reach you without damage. Also, our company knows that among its products are included fragile and / or sensitive items and for this reason it takes all the necessary measures (in cooperation with its suppliers and carriers), so that these items are sent within special packaging that fully protects them from damage during transport and / or storage. In very rare cases, however, there is a risk that one of these products will wear out when shipped to you. Also, in very rare cases there is a case to receive a product with a defect. For this reason, we invite you to check the products upon receipt.

b) In case you receive the product without expressing any specific reservation it means that you have unreservedly received the product from our company. However, if at the time of receipt by the courier you find that there is damage and / or a defect in the product, then you can return the product or the part of the product that is defective or has damage to the carrier who delivered it to you, without no charge of your own. Then, you can inform us by contacting us at e-mail shop@mmc.gr and / or by phone informing us if you wish to have a new one sent to you for replacement or if you wish to cancel the order (in which case you will be refunded the money you may have paid). In case you wish a new product to be sent to you for replacement, we will send you an immediate message confirming your new order. In particular, however, the seasonal items displayed on www.mmc.gr only during the season of sale can not be changed, replaced, returned after the end of this season (all indicatively the spring and summer items from April 1 to August 31, the winter items from September 1 to March 31, the Christmas items until 31/12 of each year and the Easter items until Thomas Sunday – next Sunday from Easter Sunday, etc.).

c) If the product you received is proven to be defective from its manufacture, then you can request its replacement with the same or another product of the same value of your choice and / or the issuance of credit power for a financial year, under the provided that you will send the relevant electronic order no later than 30 days from receipt (the return is made at your own expense and at your own risk from the 15th to the 30th day).

Due to the desire of our company to provide you with the best possible quality as soon as possible, the possibility of canceling the order after the start of execution or withdrawal is not possible for any reason.

a) Use of www.mmc.gr – The Company takes all necessary measures for the continuous and uninterrupted operation of www.mmc.gr, but reserves the exclusive right, and the consumer accepts it, to permanently or temporarily suspend the operation of www.mmc.gr .mmc.gr with or without warning to users / members and visitors of www.mmc.gr. In any case, the user, consumer, visitor, member undertakes the obligation and accepts that he will not use www.mmc.gr for sending, publishing, sending by e-mail or transmitting in other ways any content that is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to infringes any patent, trademark, trade secret, copyright, copyright or other proprietary right or otherwise; contains software viruses or any other virus files, programs, or programs designed to interrupt, damage, destroy, or equip any software or computer hardware that intentionally or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties. in any way and any content is used to collect or store personal data about other users.

b) Content www.mmc.gr – The company takes every possible care for the correct publication – display of information regarding the products it promotes through www.mmc.gr. However, our company is not responsible for any errors in the operation of the online store in the listed and displayed information (such as the indicative price, availability, photo, type, etc.) that may be indicatively due to technological failures – errors, typographical and / or “human” errors and / or incorrect information from suppliers, even through its negligence. If you find an error before and / or after the completion of your order, we invite you to send a relevant e-mail to the email address shop@mmc.gr and / or to contact us at 210 8161514 or fax 210 8161125. In In any case, if you find an error, we ask you not to send an order request before notifying our company and clarifying the specific issue.

The retail prices of the products are mostly determined by the suppliers. Nevertheless, our company follows a free pricing policy based on its commercial strategy, always within the framework of the provided legislation, especially the provisions on protection of competition (fair and unfair). Therefore it is possible to find a difference in the prices of products sold on www.mmc.gr from other similar products sold in other points of sale, given that our company occasionally makes product offers or other promotions at any time in deems it necessary. Also, the company reserves the right and the user, consumer, visitor, member of www.mmc.gr accepts it, to modify the listed prices and to change and / or withdraw the offers at any time with or without prior notice of users, consumers, visitors, members of www.mmc.gr.

The entire content of www.mmc.gr (except for those elements that belong to third parties, eg copyrights of third parties, partners, organizations, etc.), ie indicative and not restrictive texts, photos, the designs, the commercial and financial elements, the programs, the files of all kinds, marks / logos, the layout of www.mmc.gr etc., are the object of intellectual property of the company and are protected by the relevant provisions of Greek Law , European and applicable international conventions on intellectual property. In no case should their appearance and promotion on www.mmc.gr be construed as a transfer and / or assignment of their license and / or right of use. Based on the above, therefore, it is expressly prohibited the complete or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data, without any explicit prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.
The user / consumer / visitor / member of www.mmc.gr accepts and acknowledges that the company has the ability to commercialize (either by itself or by third parties) all the data displayed on www.mmc.gr, as well as modification of these data whenever desired with or without prior notice of users / consumers / visitors / members of www.mmc.gr.

The user, consumer, visitor, member of www.mmc.gr fully and unquestionably accepts the exclusive right of the company to stop using his / her passwords in the services of www.mmc.gr and the provision of the content and information of www.mmc.gr .mmc.gr whenever it (the company) considers that the present terms are violated by him (user, consumer, visitor, member) or that they are carried out or there are indications and / or complaints that illegal acts or omissions are carried out by him. It may also terminate, suspend, modify the operation of www.mmc.gr in whole or in part, permanently or temporarily at any time with or without prior notice to the user, consumer, visitor, member of www.mmc.gr. The company and its partners make every effort, within the framework of the technological control that they carry out at regular intervals, so that the services, the content and the transactions of www.mmc.gr are carried out smoothly and without interruption and the high level is maintained. security it has. It is not responsible, however, in the event that for any reason, including the case of even minor negligence, the operation of www.mmc.gr is interrupted or it becomes difficult and / or impossible to access it and / or, despite the observed security measures , viruses or other malicious software are detected and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the site, making it difficult to use or causing problems in its proper operation or stealing data related to personal data of customers and registered users of www.mmc.gr. Furthermore, the company has no responsibility regarding the communication of the consumer with third parties that may be advertised on www.mmc.gr, while it is not responsible for any issue arising from the possible conclusion of any type of commercial transaction between the user / member and the third advertiser . Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative consists in loss of profits, data , lost profits, monetary satisfaction, etc.) from users, consumers, visitors, members of www.mmc.gr or third parties for a reason that is directly or indirectly related to the operation or not and / or the use of www.mmc. gr and / or inability to provide services and / or information available from the company through www.mmc.gr and / or from any unauthorized interventions of third parties in products and / or services and / or information available through it and / and security gaps created. In any case, however, and if any of the above is due to a proven court and final fraud of the company, the company is only responsible for covering any positive loss of the injured party that comes and is directly related to the above and the fraud of the company.

Likewise, all the limitations of liability that are stated in these terms of use, which are recognized and accepted by the user, consumer, visitor, member of www.mmc.gr in their entirety as valid and in accordance with good faith and transactional manners.

Www.mmc.gr may contain references to websites, for the content and services of which the company is not responsible, nor does it guarantee their permanent and secure accessibility. Therefore, for any problem that occurs during the visit / use of these websites, the user / visitor must go directly to the respective websites, which are solely responsible for repairing this problem. The company should in no case be considered to accept or adopt the content or services of the websites and pages to which it refers or to link to them in any way. For any problem that arises during the visit to the sites, the sole responsibility is the respective administrator / owner of this site.

a) Jurisdiction – Applicable Law

The Courts of the city of Athens are competent for any dispute that may arise regarding the operation and use of the website, if it is not possible to settle it by consensus. For any dispute regarding the interpretation and application of these terms and conditions, as well as for any other issue regarding the use of www.mmc.gr, applicable law is defined as Greek Law.

b) Invalidity of a term

If one of the above terms is or becomes invalid, the remaining terms of this Agreement will not be affected.

c) Modification of terms of use

These terms of use may be modified at any time by the company with or without prior notice. Any modification of the terms is valid with their posting on www.mmc.gr and our users / members are obliged to inform themselves about the content of any modifications / changes to the terms.

d) Interpretive term

At any point herein is the refund and / or their credit to the customer’s account always understood as interest-free.

e) Headings

The headings used in these terms of use are intended to facilitate reference to its terms and are not intended to aid in the interpretation of the Agreement.

f) Delay in exercising a right

Any delay in the exercise by the company of part or all of the rights arising from these terms does not lead to the weakening or waiver of this right which can be exercised at any later stage and at the reasonable discretion of the beneficiary.

h) Acceptance of terms

The visitor, user, member, consumer of www.mmc.gr states that he has read the present terms which he accepts in their entirety and that he acknowledges that they govern all the services provided by www.mmc.gr throughout of its navigation in / transaction with www.mmc.gr.